BioAnalytical Technologies
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Are you looking for a software company that has the capability to develop a software product going through the entire or part of the SDLC? Do you want this company to have a global understanding of outsourcing and the know how to check costs? Do you want your outsourcing partner to have offshore facilities with global connectivity?

Are you operating in a field that is directly linked with Life Sciences and Biotechnology, Analytical Technology and Lab Sciences, or anything to do with 'Detection and Measurement'? Do you have a project with stringent deadlines to meet that needs quick delivery but not at the cost of quality? Are you looking at joining a growing company working in the niche areas of Life Sciences, Biotechnology and Health care? Do you want to join an organization that takes care of your all round development and where your contribution will be visible, valued and recognized?

If your answer is 'Yes' to above and such related question, then your search ends here…
For our customers, Bio-Analytical Technologies™ (I) Pvt. Ltd. (B.A.T.), is a one stop solution for all your software and domain needs. As an employer of choice, B.A.T. offers opportunities to people to pursue their goals, both professionally and personally, and a dynamic career path in a challenging environment that encourages individual opportunity and growth.



ORGANISATION
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1. When was B.A.T. incorporated?
December 2003

2. What was the principal idea behind the inception of B.A.T.?
B.A.T. was formed to provide knowledge-based software solutions in Life Sciences, Biotechnology and Health care. We always believed that intelligent software coupled with the latest in Science and Technology will contribute to the enhancement of the quality of human life.

3. How large is your company?
We are a team of 100+ professionals that comprise Engineers, Software professionals, Project Management Professionals, Domain experts, Software Testers with domain expertise, Doctors, Researchers, and Technical Writers, among others.

4. Which domain experts are associated with B.A.T.?
We have experts from various disciplines of Bio Sciences, (Bio Chemistry, Micro Biology, Bio Physics, Bio Botany etc.), Analytical Chemistry, Organic Chemistry, Electronics/ Instrumentation Engineering, Clinic Management, Medical Engineering, Hospital Management, and more. We also have Consulting Doctors as experts. We have significant amount of expertise in “Product Development” initiatives that require a multi-disciplinary approach.

5. How can B.A.T. cater to tomorrow’s need for a Knowledge Processing Organization (KPO)?
Knowledge Integration’ and multi-disciplinary skills at B.A.T. add to the contribution made by software. A multi-skilled organization like B.A.T. can cater to tomorrow’s needs in Knowledge Process Outsourcing with its domain-centric knowledge and client-centric approach. We provide solutions as opposed to stand-alone products or services. B.A.T. is able to offer knowledge-based services as well. One such example lies in the various levels of technical support to users for advanced products based on the latest technology.

6. How does B.A.T. differ from other software companies?
B.A.T. has a rare combination of knowledge of applications, expertise in technologies, and capabilities in software development processes. With our systematic client-centric approach we ensure that people are empowered with up-to-date knowledge, training and skill sets to serve any customer and any project engagement. We follow the concept of “One Team Multiple Skills” which means that people from various domains work together to serve the complete product/ software/ application requirement in the field of Health care, Life sciences and Biotechnology.

The availability of an advanced in-house wet chemistry lab, instrumentation lab and exclusive software labs allows us to offer end-to-end solutions to all our customers. This imparts an added advantage to all our customers as their requirements (software, domain, research, etc.) are fulfilled under one roof, on time, at the best price, by the best people in the industry. Further, the experts working at B.A.T. labs have user experience and hence are able to make meaningful contributions to both the development and validation process.

7. I would like to know about the senior management team at B.A.T.
The senior management team at B.A.T. comprises well-qualified, experienced and talented individuals who bring with them years of valuable professional experience. They have exposure to multinational working environments. Each member of the team brings unique value to the table. Customers get the advantage of the experience of hundreds of person years under the same roof. Key members also carry excellent educational credentials.

8. Which is the certification B.A.T. is accredited with?
B.A.T. is accredited with ISO 9001:2000 from the world's leading certification body BVQI.

9. Are you a financially stable company?
B.A.T. is a financially stable company i.e. has zero debt. B.A.T. has been “Cash Positive” since the inception. All the operations of the company are funded through internal approvals and generations. The growth of operations is managed internally. B.A.T. is a company with a record of uninterrupted pockets right from its first year of operation.

EXPERIENCE AND EXPERTISE
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10. What are the main areas that you provide knowledge software solutions in?
We provide Knowledge Solutions in the niche areas where software enhances the efficacy of solutions provided in the domains of Bio Sciences, Life Sciences and Health care, and through research in the field of Analytical Technologies, Medical Devices and related equipment, used for product development. One of the key functions to which our software contributes is in the field of Detection and Measurement. The combined effect and benefit of integration of these technologies gets passed on to consumers by way of better quality of food, water, medicines, clean air, personal care, protection and such aspects that enrich the quality of life.

11. Do you have exposure to both the Indian and International markets?
Yes, we have substantial experience in serving both the Indian and International markets. While we are headquartered in India, we have a strong presence in North America, Canada and Europe. There are plans to expand to other geographies as well.

12. Who are your clients?
Our client list includes several multinational corporations, leaders in Analytical Instrumentation (R&D, Manufacturing, Product Development, etc.), companies in Medical Imaging, Laboratory Information Management Systems, Pharmaceuticals, Nutraceuticals, Health Care Labs, Clinics and Institutions, Bioinformatics, Forensic Analysis, Cell And Tissue Culture, Food Biotechnology, Industrial Biotechnology, Agricultural Biotechnology, Medical Biotechnology, Environmental Biotechnology, Genetic Engineering/ Transgenic technology, Molecular Diagnostics, Genomics, Proteomics, Nanotechnology, Cheminformatics, Clinical Clinical Informatics; Clinical Research Organizations (CROs), , and more.

13. What are your software core competencies?
B.A.T. has been working with cutting-edge technologies and can provide programming for all Windows platforms and Linux. The technologies list includes .Net 2003, .Net 2005, Java, Java Script, C, C++, Visual C++, C#, ASP.Net, COM/ DCOM, Visual Basic, HTML, DHTML, XML, Web Services, Embedded Systems, Websphere, Apache. Our development team has a collective technical experience of 200 man-years. We have developed software systems that use Oracle, MS SQL Server, SQL Server 2000, MS Access databases. B.A.T. has expertise in using IBM Rational products, RequisitePro, ClearCase, Robot, ClearQuest, Purify Plus under Rational Suite, MSDN, Open Source Tools, VS 2003, VS 2005, MSDN, Versioning and Building software like Perforce, Visual Build Professional, etc.

14. What are the services offered by you?
We offer programming i.e. product/ software development solutions and services which includes full product life cycle management services and post sales support, application and tool development, embedded technologies, integration, QA and testing, maintenance, customization, implementation, re-engineering and validation. We also carry out a lot of knowledge-based work in the area of requirements gathering, functional specs, inputs for user experience architect and other such pre-developmental work.

15. Briefly explain the nature of projects completed by B.A.T.
We have successfully completed numerous projects in varied fields across the entire or partial development life cycle. A representative list of projects are:

Analytical Instrumentation

• Product development for software applications
• Interfacing with analytical instruments
• Scripting, add-on and customized applications for analytical instruments
• Testing of software products interfacing with analytical instruments
• Software validation for instruments
• Framework-based application development
• Migration to new platforms
• Maintenance and sustenance
• Development of additional features

Imaging

• Image Processing and Image Analysis
• Developing interfaces with image grabbing hardware devices
• Feature Detection
• Imaging devices such as microscopes, cameras, etc.
• Medical Images

Health Care Software Solutions

• Clinic Management
• Path Lab Management
• Electronic Medical Records (EMR)/ Electronic Health Records (EHR)
• Patient care, monitoring and follow up
• Rehab processes and documentation

Lab Information Management System

• Software product development
• Implementation support at client’s location

Life Sciences and Biotechnology

• Impurity Profiling
• Method Optimization
• Routine Analysis
• Water Analysis/ Environmental Analysis
• Food Analysis and characterization of unknown compounds in natural products.
• Method development for diverse requirements for instance analysis of nitrofuran metabolites from seafood; dyes and azo-dyes, to analysis of chloramphenicol in milk, milk powder, jelly royal, honey, seafood etc.

Business Solutions

• Subscription Management System for channels and broadcasters


DEVELOPMENT PHILOSOPHY
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16. What is the business model followed at B.A.T.?
B.A.T. follows a systematic client-centric approach.
We have designed our business models to match the exact needs of our clients.
We work on the following business models:

Offshore services model

• Software Product Development
• Integration and Functional Testing

Onsite services model

• Requirements Analysis
• Team Participation
• Development and Testing
• Software Validation
• Implementation

On–Shore Services providing ‘Blended Model’

To set up Relationship Centers for our customers

17. What is Delivery RTC? How is it useful for me?
Delivery RTC means Delivery Round the Clock (RTC). This is specifically introduced to share the work pressure of your team and to reduce time to market. Our team acts as an extended arm to complete your project faster and at efficient costs. We have a strong infrastructure to offer a blended model involving onsite, offshore and onshore services based on our customer’s requirement. The time zone differences offer the distinct advantage of round the clock work.

18. What kind of processes and documentation are followed at B.A.T.?
B.A.T. has developed its own set of processes called B.A.T. software processes (BSP). All the processes under the BSP umbrella are in line with industry standard processes such as Xtreme programming, Agile processes, RUP, etc. These processes are applied based on the size of the projects, nature of deliverables and overall scope of the project defined. We select an appropriate process from among the BSP to align with our client’s processes to ensure effective flow of communication, progress review and data exchange. The project documentation maintained as part of the quality management process is in line with ISO 9000 documentation.

19. Is the client involved in the development process?
B.A.T. believes in working in close collaboration with clients for exact and timely delivery. Our processes are flexible enough to match the level of involvement needed by our clients. We follow comprehensive methods to make every development process a success with valuable inputs and timely feedback from our esteemed clients.

20. How can a customer control project progress?
B.A.T. defines progress reviews at the project inception itself by mutually agreeable milestone reviews with customers. B.A.T also sets up an effective communication channel at both ends and allows customers to have “ANY TIME” reviews even while the project is in execution.

COSTS
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21. How does B.A.T. handle project costing and what does the B.A.T. proposal cover?
B.A.T. typically works on either a Fixed Cost Project Costing mode or Time and Materials mode. In the Time and Materials mode we have two categories, namely Onsite (at your offices or at your customer’s location) or Offshore (at B.A.T. offices in India). The B.A.T. proposal is given either for a general agreement covering small work-packs or for an entire project involving specific application development requirements.

The B.A.T. proposal covers confidentiality, requirements and project scope, responsibilities, project execution methodology, project organization, deliverables, delivery schedule and rates/ project costing along with commercial terms and conditions.

MAINTENANCE
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22. Do you provide maintenance support?
Yes, B.A.T. signs a long-term maintenance or sustenance agreement for support covering the responsibilities and scope of supply. We can

EMBEDDED SOLUTIONS

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1) Why was the Bio-Analytical Technologies™ (B.A.T.) Embedded Solution Group incorporated?
The B.A.T. Embedded Solution Group was incorporated with the aim of providing Consulting and Design Services for Electronic Systems. The idea was to share expertise with customers in one of the most technically challenging areas.

2) What is the main aim of the B.A.T. Embedded Solution Group?
The B.A.T. Embedded Solution Group’s main aim is to provide complete embedded solutions under one roof, with the help of our in-house advanced software development center and well equipped laboratory to support the in-house design effort.

3) How does the B.A.T. Embedded Solution Group work?
The B.A.T. Embedded Solution Group believes in providing meaningful services to its customers; starting with understanding the needs of the product to familiarizing itself with the dynamics of the industry. A close working association with customers allows strict adherence to the road map prepared in collaboration with the customer, thus allowing us to become “long-term technology partners" to our customers.

4) What are the technological areas of expertise of the B.A.T. Embedded Solution Group?
The B.A.T. Embedded Solution Group’s expertise in technology areas are: A) Embedded Solutions
B) PC-Based Software
C) Hardware
D) Peripheral Equipments

5) What embedded services/ solutions are offered by the B.A.T. Embedded Solution Group?
A) Design of embedded solutions

• Product Design- complete product or sub-system
• Custom solution design

B) Design and implementation of test and manufacturing support solutions

• Design and implement solutions for support
• Design and manufacturing activities of the main product These include solutions for:
• Interface simulators
• Automated test and calibration equipment for Products
• Jigs and fixtures

C) System sustenance

• Upgradation to new technology
• Hardware sustenance
• Conversion to ROHS compliance

D) Vendor development support

• Any established vendor for new component
• Develop alternative to existing vendor

6) What applications and markets does the B.A.T. Embedded Solution Group focus on?
We have strongly focused and excelled in the following application areas: GPS Tracking, Core System Design, Communication, Automated Test Equipment, Consumer Durables, Medical Electronics, Image Processing, Analytical Instrumentation, Lighting, Bluetooth, PC Peripherals, Telecom, Air-Conditioning Controllers, Remote Measurements and Monitoring, Digital Signal Processing, Semiconductor Applications, Automotive Applications and developing tailor-made I/O drivers for various clients, etc.

7) How many engineers does the B.A.T. embedded software Group employ?
The B.A.T. embedded solution group employs over 20 engineers with unmatched expertise and experience. The team embraces exclusive technological capabilities to offer constructive solutions to address the complexities involved in developing embedded products.

8) How is the B.A.T. Embedded Software Group different from similar players in the market?
The B.A.T. Embedded Solution group has in-depth expertise in not only mature but also in emerging technologies. We have vast experience in providing services to a wide range of industries and use a broad spectrum of technologies. With an in-house advanced software development center and well-equipped laboratory to support an in-house design effort, B.A.T. has become a complete solution provider for embedded systems resulting in strong customer loyalty and high customer satisfaction. Our vast experience, technological capabilities, strong resource availability and customized software processes enable us to best serve clients with mission critical requirements.

9) Why are engineers’ at the B.A.T. Embedded Software Group more capable than engineers in other companies providing similar embedded solutions?
The B.A.T. Embedded Solution Group employs engineers with unmatched experience and expertise. Ongoing integrated training and development is provided to instill the required skills and capabilities in employees. We believe in providing extensive support not only to our customers but also to our team. Our team is therefore equipped to provide innovative and inclusive solutions to our clients.

10) What customers are using your products and where are they located?
We have completed a number of projects for our clients in various sectors like Government, Business, and Industry. Our embedded systems design and prototyping capability has been very well appreciated by several major players in USA, Ireland, UK, Germany, Japan, Australia and India.

11) What proven best practices of software engineering are adopted by the B.A.T. Embedded Software Group?
B.A.T. has adapted all the proven best practices involved in software engineering i.e. document review, Fagan inspection, bug tracking, unit testing, reision control, and many more.

12) Does the B.A.T. Embedded Software Group have any external alliances with vendors?
Yes, to support our in-house team we have alliances with vendors for:

• Components
• Microprocessor/ Microcontroller– own offices and channel partners in India
• Catalogue companies like Farnell and RS Components
• Component distribution houses
• Printed Circuit Boards
• PCB makers– with the ability to make quality boards of up to 4 layers
• PCB assemblers– with the equipment and ability to assemble boards with SMT as well as through-hole components
• PCB layout engineers – to support our overflow of work

13) Which processor families has the B.A.T. Embedded Software Group designed applications for?

• ARM core: Philips, Samsung
• 8051 core: Philips, Atmel, Dallas
• Motorola: 8-bit microprocessors
• ST: 8-bit microprocessors
• Zilog: 8-bit microcontrollers
• Microchip: PIC 16 and 17 series

14) What are the different protocols that the B.A.T. Embedded Software Group has worked with?

• POP3
• SMTP
• PPP
• HTTP
• Bluetooth

15) What are the bus/ connectivity protocols that the B.A.T. Embedded Software Group has worked with?

• USB
• RS232
• RS485
• CAN
• GPIB
• MODEM
• MODBUS
• UART
• I2C




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